Effective Date: January 2025
Last Updated: November 2024

At Optimafx Holdings, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile platforms, and services (collectively, the “Platform”).

By accessing or using our services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of data:

Personal Information: such as your name, email address, phone number, date of birth, and identification documents for verification.

Financial Information: including wallet addresses, account details, and transaction records used for deposits, investments, or withdrawals.

Technical Information: including IP addresses, browser type, operating system, and device identifiers to enhance security and platform performance.

Usage Data: logs of actions performed within your account for fraud detection and analytics.

2. How We Use Your Information

Your data is used to:

Provide and manage your investments, deposits, and withdrawals.

Verify identity, prevent fraud, and comply with legal and regulatory obligations.

Personalize your trading experience and improve our AI-based tools.

Communicate updates, alerts, and support messages related to your account.

Enhance user experience through analytics, system optimization, and risk assessment.

We never sell or lease your personal data to third parties.

3. Data Protection & Security

We employ strong administrative, physical, and technical safeguards to protect your data against unauthorized access, alteration, or disclosure. These include:

Data encryption (AES-256)

Secure Socket Layer (SSL) protocols

Two-factor authentication (2FA)

Restricted employee access on a need-to-know basis

While we strive to use commercially acceptable means to protect your data, no electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

Our Platform uses cookies and similar technologies to improve functionality and track user activity.
You can manage cookies through your browser settings, but disabling them may affect certain features of the website.

5. Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes described in this policy.

Comply with applicable financial regulations and anti-fraud laws.

Resolve disputes and enforce agreements.

6. Third-Party Services

We may use third-party service providers (e.g., payment gateways, KYC verifiers, blockchain analytics tools) that have their own privacy policies.
Optimafx Holdings is not responsible for the practices of third-party sites linked to or from our Platform.

7. International Data Transfers

If you access our services outside our primary jurisdiction, your data may be transferred and stored on servers located in other countries. We take all necessary measures to ensure data protection complies with global standards.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or request deletion of your data.

Withdraw consent to processing.

Request correction of inaccurate information.

Requests can be submitted via our support portal or email at support@optimafxholdings.com
.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our Platform constitutes acceptance of the revised terms.